Our client, a leading hospitality business located in the heart of Lekki Phase 1, is seeking a highly experienced and service-oriented Hotel Restaurant Floor Manager to oversee daily operations of the restaurant. This role requires someone who understands the fine details of premium dining service, has excellent leadership and communication skills, and can manage a dynamic front-of-house team to deliver world-class guest experiences.
Key Responsibilities
Supervise and coordinate all front-of-house restaurant operations during service
Ensure smooth daily floor operations, guest satisfaction, and team performance
Lead and motivate waiters, hosts, and support staff to uphold service excellence
Monitor guest flow, table turnover, and manage seating to optimize service efficiency
Enforce cleanliness, grooming, and hygiene standards in line with hotel policies
Handle customer inquiries, complaints, and feedback professionally and promptly
Collaborate with the kitchen team to ensure food is delivered timely and as requested
Ensure compliance with health, safety, and hygiene regulations at all times
Assist in training and onboarding of new floor staff, including service standards and protocol
Monitor inventory of front-of-house supplies and coordinate timely restocking
Assist in scheduling and maintaining adequate staffing for various shifts
Prepare daily floor reports and share feedback with the management team
Promote upselling of food and beverage options to drive revenue
Support in planning and executing special events or high-profile functions
Requirements
Minimum of 5 years of proven experience in a similar role within a hotel or upscale restaurant
Strong knowledge of hospitality operations and fine dining service standards
Excellent leadership, communication, and people management skills
Ability to remain calm and professional under pressure
Passion for customer service and attention to detail
Must be well-groomed, presentable, and possess a strong sense of etiquette
Familiarity with restaurant POS systems and basic reporting tools
Flexibility to work evenings, weekends, and holidays as required
Resident or willing to work in Lekki Phase 1
Service will be an added advantage
Remuneration : ₦400,000 Monthly net
Note: Only shortlisted candidates will be contacted.
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