Controller Inventory (Order Processing)

DP World

Admin & Office

Job Function

This role involves functional responsibility to the Customer Service Manager for several key aspects of inventory management and workflow optimization in a warehouse setting. This includes maintaining electronic inventory records on ERPs such as SAP and ELM. Key responsibilities also include providing necessary information to optimize warehouse workflow, posting receipts and waybills, raising issue notes and invoices, and conducting stock reconciliation.

Key Performance Areas:

Order Fulfilment

• Posts stock transactions on WMS or ERP in accordance with clients’ SOPs.
• Ensuring real time posting of all receipts/waybills, issues/invoices into the system.
• Ensures tracing and documentation of waybills/invoices/stock issue notes raised for tracking or audit.
• Ensure the appropriate allocation of storage locations to support proper warehouse arrangement and optimize space utilization in the warehouse.
• Ensure to process orders from client: from point of receipt to issuance on warehouse ERP.
• Issue warehouse stocks to fill requisitions as required.
• In conjunction with the CSM and clients’ representatives, establish delivery priorities and delivery destination points through coordinated activities.
In conjunction with the Quality Assurance Pharmacist/CSM update stock expiry status (Stock Expiry Reports), damaged, expired stock etc and effect WMS transition into the damaged/expired status before physical movement of affected stocks in the quarantine bay.

Stock Management & Reporting

• Support in preparing documentation for physical inventory checks on a regular basis and resolving inventory discrepancies promptly as may be required.
• Investigates stock discrepancies against the system record.
• Escalate to CSM all observed discrepancies in cycle count and stock count reconciliations within 24 hours.
• Reconciling and correcting stock discrepancies as may be directed by the CSM.
• Track and report on stock shelf life (Expiry report) to the clients.
Prepares consolidated reports and update clients on daily/weekly/monthly bases with respect to stock balance (on sellable/usable, expired, and damaged) as may be directed by the CSM.

Assets

HSE

• Shall promote a culture of safety and align with MDS HSEQ policy and guidelines.
Participation in TQS and HSE meetings and carrying our agreed action points.

Qualifications Required:

Experience and Skills Required:

• Minimum of 1-2 years post qualification experience in warehousing, inventory management, supply chain operations, and customer service.
• WMS experience
• Inventory management
• Process or workflow management
• Order fulfilment
Proficient with Microsoft office suite or related software

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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