About Testify Limited
At Testify Limited, we champion quality, innovation, and trust in the software development and technology space. As a leading force in software testing and digital assurance in Nigeria, we empower teams to deliver products that work as intended—secure, scalable, and user-friendly. We are building a people-first culture and looking for passionate individuals who want to grow with us.
Job Summary
We are looking for a passionate and dedicated Community Manager to build and nurture a vibrant community around our software products and brand. The ideal candidate will have a strong understanding of the software development lifecycle and a knack for engaging with developers, tech enthusiasts, and partners. You'll be the voice of our company to the community and the voice of the community to our company, fostering a space for collaboration, feedback, and growth.
Key Responsibilities
- Community Engagement and Management:
- Be the primary point of contact for our community across various platforms, including forums, social media, and dedicated channels.
- Actively engage in conversations, answer questions, and facilitate discussions to build a positive and supportive environment.
- Identify and nurture community leaders and ambassadors to help grow and scale our efforts.
- Organize and moderate online events, such as webinars, Q&As, and virtual meetups.
- Content Creation and Communication:
- Create and curate compelling content that resonates with our audience, including blog posts, tutorials, and social media updates.
- Work with the marketing and product teams to announce new features, updates, and company news to the community.
- Gather feedback, bug reports, and feature requests from the community and relay them to the appropriate internal teams.
- Craft and send out newsletters and other communications to keep the community informed and engaged.
- Strategy and Analytics:
- Develop and execute a comprehensive community strategy that aligns with our company's goals.
- Track and analyze key community metrics, such as engagement rates, member growth, and sentiment.
- Use data to identify trends, measure the success of initiatives, and make data-driven decisions to improve our community programs.
- Monitor competitor communities and industry trends to ensure our approach remains innovative and effective.
Qualifications and Skills
- Experience and Background:
- Bachelor's degree in Marketing, Communications, Computer Science, or a related field.
- 1-2 years of experience managing an online community, preferably within the software or technology sector.
- A strong understanding of software development concepts and the ability to speak credibly with a technical audience.
- Proven experience with various community platforms and social media channels (e.g., Discord, Slack, GitHub, Reddit, Twitter, etc.).
- Core Competencies:
- Exceptional written and verbal communication skills.
- Strong empathy and active listening skills to understand and address community needs.
- A proactive and creative approach to problem-solving and engagement.
- The ability to analyze data and translate insights into actionable strategies.
- Excellent organizational skills and the ability to manage multiple projects simultaneously.
What We Offer:
- Basic salary of #100,000
- Flexible remote/hybrid work options
- Exposure to innovative technology and global clients
- Continuous training and professional development
How to Apply:
Interested candidates should submit their CVs to [email protected] with the job title as the subject of the mail
Job Type: Full-time