Division: Sales and Distribution
Mission:
- To demonstrate a strong competence in business analysis, business performance reporting, project management, planning, performance tracking and gaps analysis.
- Coordination of regional sales activities, liaising with RGM, and HQ business support team on regional input and deliverables.
- To mine and manage data aimed at providing insights for optimal regional performance.
- To generate and regularly update performance dashboards and charts for the different Sub-regions in the region.
Description:
- Develop regional sales forecasts based on subscription growth, churn rates, and revenue per user (ARPU).
- Monitor sales performance against revenue performance and identifying gaps and opportunities.
- Analyze site profitability by customer and ARPU segmentation.
- Evaluate cost structures associated with sales campaigns, and customer acquisition.
- Track and monitor GC to MoMo wallet conversion ratio
- Track and analyze variances in regional sales scheme and suggest corrective actions.
- Evaluate Devices performance productivity against target for trade partners and CCR’s in the retail space
- Collaborate with regional cross functional teams for shared goals execution and strategic initiatives deployment.
- Design and maintain dashboards for tracking sales performance metrics such as gross additions, churn, and ARPU.
- Conduct root cause analysis for underperforming team members/sales areas and propose solutions.
- Track RD’s performance across KPI’s.
- Generate, Collect, analyze and interpret a wide variety of revenue data to develop daily/weekly /monthly reports/dashboards for the team (SR, SL, RD’s etc) for business reviews.
- Monitor customer satisfaction (NPS, CSAT) and propose initiatives to address pain points.
- Assess the effectiveness of regional promotional campaigns in driving subscriber growth.
Education:
- First degree in Economics, Business Administration, Actuarial science or any related discipline
- Data Analytics skills required.
- Good written and spoken English
Experience: 3-7 years’ experience in Data Analytics/Management and/or Processes Management
- Experience working in a medium organization:
- Reporting, sales/marketing or related function
- Experience using Data Mining Tools
- Telecoms experience would be an added advantage.
We at MTN Nigeria Communications Plc (MTNN) are a purpose and value-led organization.
At MTN Nigeria, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be - it is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.
We are delighted that you consider us your career partner to make a mark in the world. We wish you a rewarding career.
Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?
Obsessions: How We Do It
The behaviors that keep our culture strong and safe.
1. Light It Up!
Always Do This:
🔹 Bring all your heart and all your smarts to us.
Never Do This:
❌ Never doubt your value here or let anyone else do it. And never do it to anyone yourself.
2. Raise Your Hand. Speak Your Mind.
Always Do This:
🔹 Respectfully but firmly challenge any threat to what we stand for.
Never Do This:
❌ Never hesitate to tell the truth as you see it, to whoever you have to tell. And never cause others to fear telling you.
3. Collaborate. Don’t Isolate.
Always Do This:
🔹 Share what you know and respect what others can teach you.
Never Do This:
❌ Never think that you are great unless you help make others great too.
4. Things Always Get Better Here.
Always Do This:
🔹 Take your own steps forward to improve and strengthen us.
Never Do This:
❌ Never believe or cause others to believe that "not now" means "not ever."
Do you want to be a part of a mission that delivers a bold new digital world to Nigeria and Nigerians?
Then, join MTN Nigeria!
Welcome to our Y’ello Family, where our people are our most critical competitive assets.
If you are passionate about working for a brand that believes in YOU, invests in YOU, and delivers the best value to those we serve, then THIS is the place.
Our Employee Value Proposition enables you to:
🟡 Work with meaning
🟡 Connect to develop
🟡 Thrive in positivity
🟡 Grow with purpose
Live inspired.
It’s a great place to work! Take that bold step and apply today!
*Eligible Females and People with Disabilities are encouraged to apply.
*MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
*MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
For whistle blowing and reporting fraudulent recruitment activities, contact us via [email protected]
By applying for this job, I am confirming that I have completed the job application privacy notice on MTN Nigeria job site (https://www.mtn.ng/career/).
