Sales Representative(Shop Floor)

Work in Nigeria Recruitment Agency

Sales

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis
• Maintain in-stock and presentable condition of the assigned areas
• Actively seek out customers in the store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross-sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design)

Requirements:

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Working knowledge of customer and market dynamics and requirements
• Track record of overachieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with a customer service focus
• Ability to perform under pressure and address complaints in a timely manner
BSc. degree in Marketing or a related field would be a plus

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Location: Ikoyi
Remuneration: NGN 150,000