Restaurant Floor Manager

People Apex Solution
Lagos, Lagos State
Full time
3 weeks ago
Today
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Restaurant Floor Manager

People Apex Solution

Management & Business Development

Lagos Full Time
Confidential
  • Minimum Qualification :
  • Experience Level : Senior level
  • Experience Length : 5 years

Job Description/Requirements


Our client, a leading hospitality business located in the heart of Lekki Phase 1, is seeking a highly experienced and service-oriented Hotel Restaurant Floor Manager to oversee daily operations of the restaurant. This role requires someone who understands the fine details of premium dining service, has excellent leadership and communication skills, and can manage a dynamic front-of-house team to deliver world-class guest experiences.


Key Responsibilities


Supervise and coordinate all front-of-house restaurant operations during service

Ensure smooth daily floor operations, guest satisfaction, and team performance

Lead and motivate waiters, hosts, and support staff to uphold service excellence

Monitor guest flow, table turnover, and manage seating to optimize service efficiency

Enforce cleanliness, grooming, and hygiene standards in line with hotel policies

Handle customer inquiries, complaints, and feedback professionally and promptly

Collaborate with the kitchen team to ensure food is delivered timely and as requested

Ensure compliance with health, safety, and hygiene regulations at all times

Assist in training and onboarding of new floor staff, including service standards and protocol

Monitor inventory of front-of-house supplies and coordinate timely restocking

Assist in scheduling and maintaining adequate staffing for various shifts

Prepare daily floor reports and share feedback with the management team

Promote upselling of food and beverage options to drive revenue

Support in planning and executing special events or high-profile functions


Requirements


Minimum of 5 years of proven experience in a similar role within a hotel or upscale restaurant

Strong knowledge of hospitality operations and fine dining service standards

Excellent leadership, communication, and people management skills

Ability to remain calm and professional under pressure

Passion for customer service and attention to detail

Must be well-groomed, presentable, and possess a strong sense of etiquette

Familiarity with restaurant POS systems and basic reporting tools

Flexibility to work evenings, weekends, and holidays as required

Resident or willing to work in Lekki Phase 1


Service will be an added advantage


Remuneration : ₦400,000 Monthly net


Note: Only shortlisted candidates will be contacted.


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