Front Office Representative - Tampa

BayCare Health System
Nigeria
Full time
4 weeks ago
Today
B

Front Office Representative - Tampa

BayCare Health System

Admin & Office

Rest of Nigeria (Adamawa) Full Time
Healthcare Confidential
  • Minimum Qualification :
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements


At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Position Details
1 year of office-related experience is required.
Facility: BayCare Behavioral Health - Tampa
Location: Tampa, FL
Status: Full Time
Hours: 8:30 AM–5:00 PM Monday-Friday
Behavioral Health Office Representative Responsibilities

  • Obtains and updates patient information
  • Schedules patient appointments and assists with patient inquiries; may arrange for additional services
  • Collects and posts payments, and assists with patient billing questions
  • Ensures completion of all encounter documentation prior to check out
  • Accepts transfers from other facilities according to established guidelines.
  • Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.
  • Obtains complete and accurate patient registration information according to department standards.
  • Reviews and confirms all registration information is accurate at each appointment and makes any required updates.
  • Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.
  • Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.
  • Greets, registers and checks in patients

Requirements

  • High School or Equivalent
  • 1 year – Office Related
  • Customer service, interpersonal, critical thinking
  • Written and verbal communication
  • Works independently and with a team
  • Organization, administrative and clerical skills

BayCare Offers a Competitive Total Reward Package Including

  • Benefits (Health, Dental, Vision)
  • Paid time off
  • Tuition reimbursement
  • 401K reimbursement
  • Yearly performance appraisals and team award bonus
  • Community discounts and more

AND the chance to be part of an amazing team and a great place to work!
Equal Opportunity Employer Veterans/Disabled
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