Front Office Representative - Tampa

BayCare Health System

Admin & Office

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Position Details
1 year of office-related experience is required.
Facility: BayCare Behavioral Health - Tampa
Location: Tampa, FL
Status: Full Time
Hours: 8:30 AM–5:00 PM Monday-Friday
Behavioral Health Office Representative Responsibilities

• Obtains and updates patient information
• Schedules patient appointments and assists with patient inquiries; may arrange for additional services
• Collects and posts payments, and assists with patient billing questions
• Ensures completion of all encounter documentation prior to check out
• Accepts transfers from other facilities according to established guidelines.
• Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.
• Obtains complete and accurate patient registration information according to department standards.
• Reviews and confirms all registration information is accurate at each appointment and makes any required updates.
• Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.
• Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.
Greets, registers and checks in patients

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Requirements

• High School or Equivalent
• 1 year – Office Related
• Customer service, interpersonal, critical thinking
• Written and verbal communication
• Works independently and with a team
Organization, administrative and clerical skills

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BayCare Offers a Competitive Total Reward Package Including

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401K reimbursement
• Yearly performance appraisals and team award bonus
Community discounts and more

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AND the chance to be part of an amazing team and a great place to work!
Equal Opportunity Employer Veterans/Disabled
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