Whispers Art Haus is a premium creative dining and hospitality space located in the heart of Abuja. More than a restaurant, Whispers is a lifestyle brand where food, art, culture, and cocktails intersect to create immersive guest experiences. From art-inspired menus to curated events, we are redefining how people dine, connect, and engage with creativity.
As we continue to grow, we're looking for a Restaurant Supervisor to help us uphold high service standards, support team performance, and drive an exceptional guest experience.
What You'll Do:
- Supervise daily front-of-house (FOH) operations to ensure smooth and efficient service.
- Lead and support waitstaff, hostesses, and runners ensuring they uphold our hospitality culture and service protocols.
- Train and coach FOH team on best practices, upselling techniques, grooming standards, and guest interaction.
- Monitor table turnover, reservations, and customer flow to maximize seating and reduce wait times.
- Resolve guest complaints or concerns with professionalism and urgency.
- Collaborate closely with the kitchen, bar, and events teams to ensure seamless service during busy shifts and special events.
- Track service KPIs, gather guest feedback, and implement improvements where needed.
Who We’re Looking For:
- 3–5 years of proven experience in restaurant service, with at least 1–2 years in a supervisory role.
- A Bachelor's Degree in Management, Hospitality or any relevant field
- A people-first leader with strong communication and delegation skills.
- Ability to stay calm under pressure and inspire a positive, high-performance team culture.
- Strong organizational and time-management skills.
- Familiarity with POS systems and restaurant floor planning is a plus.
- Must be based in Abuja.
Perks & Culture:
- Competitive salary based on experience
- Performance bonuses and incentives
- HMO
- Pension
- Access to training, creative activations & shows
- Daily staff meals and wellness support
- A vibrant, purpose-driven team culture you’ll be proud to grow in
Job Type: Full-time
Application Question(s):
- Are you currently in Abuja?
Education:
- Higher National Diploma (Preferred)
Experience:
- Restaurant Supervision: 2 years (Required)
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