Transformation has resulted in changes in skills requirements, roles, and numbers of roles required in the new operating model. The roles in the new operating model will be restricted to employees in the selection pool in the first instance. Selection for any jobs that remain unfilled following the agreed selection process will be conducted in line with the Global Recruitment policy.
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Job Title: Payroll Officer
Pay Band : 4
Location : Ghana, Nigeria, Jordan
Salary for Ghana : GHS 5342,00 Gross depending on the skill and experience
Salary for Nigeria : NGN 9579375.00Gross depending on the skill and experience
Salary for Jordan : JOD 645 depending on the skill and experience
Deadline to receive applications : 11th August 2025
No of position : 1
Role Purpose
This role will support the administration of lean transactional payroll operations and for ensuring payroll operations are run efficiently across the hub, its compliance, efficiency, and accuracy. This includes ensuring the continuous accuracy of MyHR payroll master data, employee records and monthly staff payroll by maintaining relevant records across the hub. This role will support the Hub Payroll consultant to review and deliver payroll operational and administrative service, ensuring excellent implementation in the deployment of payroll operational process and procedures. The role requires a systematic, integrated approach with a focus on continuous improvement.
Main accountabilities but not limited to the following:
Relationship & stakeholder management
- Support the collaborative efforts with the People function to ensure a seamless employee experience.
- Handling payroll related queries from staff liaising with vendor and internal stakeholders, and timely management of queries adhering to Service Level Agreements.
- Strive to understand stakeholder queries and resolve tickets in a customer centric manner
Data management
- Ensure information in MyHR (Global HRIS) is accurate and updated regularly and maintain annual dashboard.
- Master data in payroll software is updated on monthly basis.
- Prepare monthly reconciliation and various reports for respective stake holders.
- Support the review of data sourced from multiple countries.
- Assist with the review of employee data (new hires, changes, additional earnings) from MyHR to inform payroll run(s) and escalate any issue to Line Manager.
Records Management
- Assist with the maintenance rigorous filing of all payroll related documentations (payslips and payroll reports especially).
- Support with archiving/ destroying payroll records in line with data protection policies and practices in the country.
- Support audits where required.
- Verifying the reports generated by the vendor and carrying out accuracy checks
- Setting up the annual payroll calendar with the inputs from internal teams and the vendor and ensure strict adherence to the agreed timelines
Professional services expertise: Where appropriate work in conjunction with the MSP and Payroll Consultant to:
- Support the regional payroll operations strategy, including review of existing delivery model and practices to ensure compliance, efficiency and accuracy.
- Assist with completing payroll calculations manually (through excel templates) or through a payroll system.
- Follow up with payments and contributions to statutory bodies (pension, social security particularly).
- Ensure system generated pay slips are distributed to employees accurately and in time.
- Consolidate payroll register report and other payroll related reports and seek appropriate vetting and approvals for payroll processing.
- Prepare all journals and accruals related to payroll in the countries allocated to this role.
- Assist with the accurate, timely payment and compliance with all statutory requirements.
- Assist with the follow up and timely processing of final settlement for leavers.
- Support overtime process payments and reimbursements were required.
- Ensure timely processing of Purchase Request (PR) and Purchase Orders (PO) for HR related vendor payments i.e. medical insurance, medical claims, payroll vendor fees, etc
Teamwork
• Proactively support and offer help to other team members when their workload requires additional support.
- Show flexibility in delivering activities that are not strictly in this role scope.
Qualifications: Degree Level Education in Finance / HR
Language Requirements: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required
Minimum/essential:
- Experience of working with multiple datasets and confidential employee information Experience of delivering payroll operations processes and practices
Desirable
- Knowledge of automation in payroll
- Expertise/Experience of payroll operations across several countries in the region, including operation of tools, processes and procedures
- Ability to demonstrate critical thinking skills and initiative
- Has worked in a multinational organization, with varied cultures and nationalities.
Please note that all applications should be submitted in English only.
It is advisable to apply in advance to avoid any technical issues at the last moment.
We are committed to policies and practices of equality, diversity and inclusion across everything we do. We will support all employees to make sure their behaviour is consistent with this commitment. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
