We are Hiring !!!
Job Profile: Customer Service Officer
Location: Sangotedo/Ajah Axis, Lagos
Salary: ₦150,000 Monthly
Overview:
We are seeking an experienced and dynamic Client Relationship Officer to join our team. The ideal candidate will have a proven track record of managing client relationships effectively, ensuring exceptional service delivery, and maintaining high standards of professionalism.
Key Responsibilities:
- Accurately oversee sales documentation, ensuring compliance with all regulatory standards.
- Maintain and update client and sales databases using approved software tools.
- Gather, document, and address client feedback, inquiries, and complaints, ensuring timely resolution and escalation when necessary.
- Facilitate effective communication between clients and realtors to streamline processes and ensure satisfaction.
- Provide detailed monthly updates on project milestones and developments to clients and stakeholders.
Requirements:
- Experience: 2–3 years in a Customer Service role, preferably within the real estate or Banking Sector.
- Location: Residing in Sangotedo or Ajah Axis, Lagos.
- Skills: Exceptional attention to detail, excellent written communication, and a proactive approach to managing client needs.
How to Apply:
Interested candidates should send their CV to [email protected] with the subject line “Customer Service Officer Application".
Job Type: Full-time
Pay: ₦130,000.00 - ₦150,000.00 per month
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