Human Resources Officer

Second Wallet NG

Human Resources

Company Description

Second Wallet NG envisions alleviating poverty by providing comprehensive financial services. Utilizing innovative technology, the company aims to bring financial inclusivity within Nigeria and beyond. We are dedicated to fostering economic growth and improving the quality of life for our clients through our cutting-edge financial solutions. Candidates interested in making a social impact through technology and finance will find a fulfilling career with us.

Role Description

This is a full-time on-site role for a Human Resources Officer located in Ilorin. The Human Resources Officer will be responsible for

1. Recruitment & Onboarding

• Manage full-cycle recruitment (job postings, CV screening, interviews, and offers).
• Conduct onboarding for new hires, including orientation and documentation (e.g., NDAs, policy acknowledgments), as well as offboarding processes.
• Collaborate with department heads to identify staffing needs in line with business goals.

2. Employee Relations & Engagement

• Serve as the first point of contact for employee inquiries on HR policies, benefits, and workplace issues.
• Promote a positive work environment through engagement initiatives (team-building, recognition programs).
• Mediate conflicts and escalate complex issues to the HR Manager when necessary.

3. Performance Management

• Assist in implementing performance review processes and tracking KPIs.
• Support managers in providing constructive feedback and development plans.
• Recommend relevant training programs (e.g., compliance, customer service, financial regulations).

4. Compliance & HR Administration

• Ensure compliance with Nigerian labor laws and financial sector regulations (e.g., CBN, SEC).
• Maintain accurate employee records (physical and digital) while ensuring data privacy.
• Prepare reports for audits and regulatory submissions as required.

5. Payroll & Benefits Support

• Verify attendance, leave, and overtime records for payroll processing.
• Administer employee benefits (HMO, pensions, loans) and resolve related queries.

6. Learning & Development

• Coordinate training sessions (e.g., anti-fraud, cybersecurity, leadership).
Track employee certifications and mandatory training compliance.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 1–2 years in HR operations or related work experience.
• Knowledge:
• Nigerian labor laws (e.g., Employee Compensation Act, Pensions Reform Act).
• Financial sector HR practices (e.g., confidentiality, fit-and-proper checks).
• Skills:
• Excellent communication and conflict-resolution abilities.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with Canva is a plus.
• High integrity and discretion in handling sensitive data.
• Certification in HR is a plus

Compensation : ₦150,000 (Net)

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