Hostess

The Borough Lagos

Management & Business Development

We are seeking a friendly, organized, and professional
hostess to be the first point of contact for our guests.
An individual who can manage the flow of the dining room and ensure a positive first impression for every guest.
Responsibilities:

• Warmly greet and welcome all guests upon their arrival
• Manage the restaurant's seating chart and reservations to optimize seating efficiency and customer flow
• Escort guests to their tables and present them with menus
• Answer the phone and manage a waitlist during peak hours
• Provide accurate wait times and seating arrangements to guests
• Assist servers and other staff as needed, such as bringing drinks to the table or clearing a table
• Address any guest inquiries or complaints with professionalism and a positive attitude
• Maintain a clean and organized host stand and entrance area
Communicate effectively with the kitchen and serving staff to ensure smooth operations

• 
  

Requirements:

• Previous experience as a hostess in a customer-facing role is a plus
• Exceptional communication and interpersonal skills
• A friendly, calm, and professional demeanor.
• Strong organizational skills and the ability to multitask effectively
• Familiarity with relevant software
• Flexibility to work a varied schedule, including evenings, weekends, and holidays
Ability to stand and walk for extended periods

• 
  

Powered by JazzHR
YwAKC39BM1
<