Fussion Center Executive

Halogen Security Company Limited

Sales

Grade/Level - Officer

Summary:

The Fusion Centre Executive perform Control Room daily operations with high integrity and efficiency. Monitor CCTV during the shift and report any unusual activity to Line Manager/Duty Officer. Respond promptly to the radio checks, made by clients and keep accurate records of all communication.

Principal Duties/Responsibilities

Emergency Response:

. Manage distress and incidence calls

. Monitor and manage emergency situation arising from FSK panic, Meitrack, Sms panic, TSU protect, Fifo tracker, Liquid monitory and Treyki platforms in line with the SOP

. Manage all non-emergency by directing to the appropriate person

. Maintain a liaison with local Police Command to assist in the event of emergency

Journey Management:

. Provide traffic advisory to Journey management and Operational team

. Record, track daily patrol of Armed reaction movement and Operational vehicles

. Track Clients fleets and recovery

Remote Monitoring

. Monitor and maintain surveillance of Clients locations and Halogen’s premises pan Nigeria through CCTV system

. Report suspicious or threat to Duty Supervisor/Centre supervisor for timely intervention

. Provide playback footage for investigation purposes

. Ensure all Operations vehicle are visible in the tracking platform for clear sight and control; escalate exception to the responsible team

Guard Monitoring

. Monitor Guard tour platform

. Identify locations that are not clocking hourly and contact them to activate clocking

. Receive and call SITREP from CUG, IP and VHF radio location to maintain Guard’s alertness

. Escalate short manning to the responsible Operations team and follow up till it is closed out

Report and Analysis/Intel gathering

. Log and record all incidents and Control room activities for referencing

. Timely dissemination of all received messages to the concerned Officer

. Log technical devices movement on activation, deactivation and faulty ones

. Supervise Division operations staff assigned tasks, and monitor performance.

. Daily intelligence gathering

. Prepare and submit daily Operational activities and incident report

Work Hours

. The control room operates on 24 hours/7days using a shift pattern. Your work hour will be rostered in line with the peculiarities of the regional operations.

Qualification

• A Degree from a reputable tertiary institution

Experience

• Minimum of 1-3 years’ experience

. Prior knowledge in Data analytics is an advantage

Competencies

. People Management

. Decision making, Critical thinking & Problem-Solving

. Good communication skills

. Digital Savvy and proficient with MS Office tools

. Teamwork & Cross-functional Collaboration

. Risk Management

. Focused and self-motivated approach to work

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