- We're seeking a friendly and professional Front Desk Officer to join our team. As a Front Desk Officer, you'll be the first point of contact for visitors and clients, providing excellent customer service and ensuring a positive experience.
Key Responsibilities
- Reception Duties: Manage the front desk, answer phone calls, and respond to emails.
- Customer Service: Provide excellent customer service, greeting visitors, and responding to inquiries.
- Data Entry: Accurately enter data into our system, maintaining up-to-date records.
- Administrative Support: Provide administrative support to other departments as needed.
- Security and Protocol: Follow security protocols and maintain a safe and welcoming environment.
Requirements
- Education: High School Diploma or equivalent; degree in hospitality or customer service preferred.
- Experience: Previous experience in customer service or front desk role.
Skills:
- Excellent communication and interpersonal skills.
- Friendly and professional demeanor.
- Ability to multitask and work under pressure.
- Basic knowledge of office software and equipment.
What We Offer
- Competitive Salary: A competitive salary package.
- Opportunities for Growth: Opportunities for career development and professional growth.
- Supportive Team: A supportive and dynamic team environment.
Method of Application
Interested and qualified candidates should submit their Resume and Cover Letter to: [email protected] using the Job Position as the subject of the email.
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