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Customer Support Staff

Silverspring Eyecare Ltd
Imo State
Full time
3 weeks ago
Today

Customer Support Staff

Silverspring Eyecare Ltd

Customer Service & Support

Imo Full Time
Healthcare NGN 75,000 - 150,000
Easy Apply

Skills Required

People management skills Javascript Desktop applications Empathy

Job Summary

The Customer Support Staff will manage contact with our clients and help them through their interaction with us.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 1 year
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:

  • Handle customer inquiries and concerns via phone, email, or chat.
  • Provide product or service information & assistance.
  • Resolve customer complaints and issues in professional manner.
  • Document customer interaction and feedback.


Requirements:

  • Must demonstrate great communication skills, proactivity, sharp-wit, multi-task and technical ability.
  • Good command of English language, Igbo language is expected.
  • Candidate must be resident in Owerri, Imo state.

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