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Customer Service Attendant
ValueMart Discount City Market
Customer Service & Support
Abuja Full Time
Retail, Fashion & FMCG NGN 75,000 - 150,000
Easy Apply
Job Summary
We are looking for a persuasive and articulate Customer Service Attendant to serve as the first point of contact for customers, providing exceptional service and promoting our products or services. The ideal candidate will possess excellent communication and marketing skills with a strong ability to engage and convert potential customers.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Rotating Schedule
Job Description/Requirements
Responsibilities:
- Engage customers in a professional and friendly manner, addressing inquiries and offering product/service information.
- Convince and convert potential clients by clearly communicating the benefits of the company’s offerings.
- Promote sales by recommending products and services that meet customer needs.
- Handle complaints and resolve customer issues with a positive attitude.
- Maintain a clean and organized customer service area.
- Keep accurate records of customer interactions, transactions, and feedback. Work closely with the sales and marketing team to support overall business goals.
Requirements:
- Minimum of two (2) years of experience in a customer service or sales role.
- Excellent verbal communication skills with fluency in English.
- Strong persuasive and marketing abilities.
- Ability to maintain professionalism and remain calm under pressure.
- Good interpersonal skills and a customer-focused mindset.
- Must be proactive, teachable, and results-driven.
- SSCE, OND, or higher qualification in a relevant field is an advantage.
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