Administrative / Front Desk Officer

New Education Consult - Our client, a reputable international school located in Lagos (mainland), is recruiting to fill the position below:

Job Position: Administrative / Front Desk Officer

Job Location: Lagos Mainland, Lagos
Employment Type: Full-time (Onsite)

Summary

• We are seeking to employ a dynamic and well-organized Administrative/Front Desk Officer.
• This role combines front office functions with core administrative support responsibilities, and is ideal for a candidate who is proactive, detail-oriented, and professional.

Main Duties and Responsibilities
Front Desk & Visitor Relations:

• Greet and attend to visitors in a friendly and professional manner, respond to inquiries, provide information, and direct visitors to the relevant personnel or departments as required.
• Handle phone, email, and in-person enquiries, and direct guests to the appropriate departments.
• Ensure the reception area is neat, organized, and reflects the school’s brand image.
• Planning and coordinating special events that foster parent relations.
• Conduct facility tours for prospective parents and manage walk-in entrance examinations.
• Maintain and update the school’s website performance reports and suggest improvements.
• Respond to email correspondence daily and ensure proper documentation of admissions data.
• Support the marketing and admissions team with form processing and parent engagement follow-up.

Administrative Support:

• Manage office supply inventory and place timely orders as needed.
• Organize filing systems and maintain confidentiality of sensitive documents.
• Track and report office expenses and prepare basic budgets and presentations as assigned.
• Distribute and store all forms of correspondence including letters, packages, and emails.
• Coordinate travel arrangements, meetings, interviews, training sessions, and staff events.
• Collect, organize, and manage records and data across departments.
• Support interdepartmental communication and assist in improving internal administrative procedures.
• Ensure the operational efficiency and security of administrative activities across the College.

Job Specification

• Minimum of B.Sc in Business Administration, Office Management, Human Resources, or any related field.
• Minimum of 2 years of experience in a similar administrative or front desk role.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Good organizational and time-management skills.
• Ability to multitask and prioritize duties efficiently.
• Strong attention to detail and accuracy in documentation.
• Professional appearance and demeanor.

Method of Application
Interested and qualified candidate should send their CV and cover letter to: [email protected] using the referenced Job Position as the subject of the email.