Systems Development Manager

Jobberman (Third Party Recruitment)

Engineering & Technology

Responsibilities:

Systems Design for Scale and Sustainability:

• Design and institutionalise systems that enable the company to scale operations across multiple states while maintaining quality and mission alignment.
• Develop blueprints and playbooks for replicable models of state project implementation, including onboarding, reporting, and compliance processes.
Anticipate long-term infrastructure needs and build flexible systems that grow with the organisation.

Process Optimisation and Internal Integration:

• Analyse internal workflows and eliminate inefficiencies or redundancies across departments and strategic pillars.
• Introduce systems that harmonise data, communication, and task execution across school transformation, thought leadership, and capacity-building units.
Ensure alignment of operational processes with the company's Theory of Change and strategic deployment matrix.

Digital Infrastructure and Technology Innovation:

• Identify and deploy fit-for-purpose digital tools for automation, project management, collaboration, and M&E integration.
• Ensure systems are accessible, secure, and adaptable to both urban and rural implementation contexts.
Guide the digital transformation roadmap with a focus on user-centred design and change management.

Data Architecture and Knowledge Management:

• Build and maintain integrated databases that support real-time decision-making, learning, and external reporting.
• Collaborate with M&E and program teams to create unified data pipelines across initiatives and states.
Establish digital repositories for SOPs, toolkits, frameworks, and lessons learned to support institutional learning and continuity.

Cross-Functional Coordination and Operational Resilience:

• Create coordination mechanisms that foster collaboration across units and improve field-to-HQ data and communication flows.
• Standardise internal reporting systems and feedback loops to support adaptive management.
Develop contingency plans and operational safeguards to ensure continuity amid political or environmental instability.

Capacity Building and System Embedding:

• Train and support staff to adopt and maximise the use of internal systems and tools.
• Lead a systems adoption strategy that includes onboarding protocols, user guides, and continuous feedback.
Embed sustainability principles (e.g., cost-efficiency, local adaptability, compliance) into all systems development work.

Requirements:

• Bachelor’s or Master’s degree in Systems Engineering, Information Systems, Public Administration, Development Studies, or a related field.
• 5+ years in systems development, operations design, or digital transformation, preferably in public sector reform or education development.
• Demonstrated experience building systems that have scaled across regions or institutions.
• Strong familiarity with project lifecycle management, change management, and public sector operations.
• Experience working in development or reform contexts, particularly in Nigeria or similar environments.
• Proficiency in cloud-based systems, collaborative tools (e.g., Notion, Airtable, Trello, Asana), and data visualisation platforms.
• Strong systems-thinking and analytical mindset.
• Ability to build resilient, scalable solutions under resource and time constraints.
• Deep understanding of governance and policy reform in federal systems.
• Commitment to the company's mission and core values, with sensitivity to the spiritual, political, and institutional dimensions of change.