Passenger Service Agent

Air Peace Limited

Management & Business Development

Company Description

Air Peace Limited, launched on October 24, 2014, is Nigeria’s foremost airline and has grown to become the largest airline in West and Central Africa. The airline started with a fleet of seven aircraft and now has approximately 27 aircraft, with an expanding route network that includes domestic, regional, and international destinations. Our vision is to provide dependable services through seamless connections for our diverse markets. Our mission is to achieve safe, efficient, and affordable short and long haul services, continuously expanding both domestically and internationally.
Role Description

This is a full-time on-site role for a Passenger Service Agent located in Sabon Gari. The Passenger Service Agent will be responsible for assisting passengers with check-in procedures, managing flight information, providing excellent customer service, and ensuring smooth and efficient passenger processing. The role requires daily interaction with passengers, including addressing inquiries, resolving concerns, and maintaining a high standard of communication.
Qualifications

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• Skills in Passenger Services, Check-in, and Flights
• Strong Customer Service and Communication skills
• Ability to work efficiently in a fast-paced environment
• Excellent problem-solving and interpersonal skills
• Fluent in written and spoken English
• Previous experience in aviation or a related field is a plus
High school diploma or equivalent is required

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