Tirta Ayu Spa is a franchise spafrom Indonesia in South-East Asia . With 4 locations in Nigeria and growing – Tirta Ayu Spa Nigeria provides authentic Javanese Spa treatments with a fusion of ancient therapeutic remedies & modern day spa rituals for healthy living & total well-being.
We are recruiting to fill the position below:
Job Position: Front Desk Receptionist
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Description
- We are looking for a pleasant and friendly Receptionist to join our team!
- You will be responsible for the first impression we make over the phone and when guests arrive.
- The ideal candidate will have a warm, friendly personality and also be perceptive and disciplined.
Responsibilities
- Responsible for welcoming clients, answering telephones, and responding to enquiries.
- Responsible for taking bookings and scheduling appointments appropriately.
- Check in Spa clients as they come in for their appointments.
- Cashiering, giving tours of the spa facility, promoting services and product sales.
- Handle cancellations and effectively manage time.
- Maintain a positive and friendly attitude and appear professional and well-groomed.
- Ensure daily maintenance of the spa lobby/reception area.
- Attend to some clerical duties that may be assigned.
- Work Days- 6 days a week.
Requirements
- A university Degree.
- Proven experience in customer service roles or relevant positions.
- Strong communication and people skills.
- Ability to work under pressure with little or no supervision.
- Knowledge of and familiarity with Spa etiquette.
- Good knowledge of MS Word and Excel.
- Good organizational and multi-tasking abilities.
Method of Application
Interested and qualified candidates should send their CV to: hr@tirtaayuspa.com.ng using the Job Position as the email subject.