Today
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Field Support Engineer (Fiber)
Hoop Telecoms
Software & Data
Lagos Full Time
IT & Telecoms Confidential
- Minimum Qualification :
Job Description/Requirements
Hoop Telecoms Limited is hiring Field Support Engineers (Fiber). The duties of this position are outlined below.
- Install, manage, and maintain Hoop Telecoms fiber optics cable both aeriel and underground.
- Install and manage CPE routers, switches in customer last miles installations.
- Good knowledge of longhaul, shorthaul PTP and PTMP fiber infrastructure installation and management.
- Good knowledge of installing, managing and troubleshooting of FTTx fiber infrastructure.
- Experienced in the use of fiber equipment and tools like splicing machine, OTDR, VFL, Light source, power meter etc.
- Excellent splicing experience and excellent knowledge to read traces using OTDR, VFL and Light source in.
- Conduct technical site surveys and advise on link feasibility LoS nLOS.
- Ability to manage locals and field challenges when they arises..
- Familiarity with Lagos streets and it environs both Mainland and Island.
- Maintain accurate documentation of field activities, service reports, and equipment status.
- Respond to and resolve issues with fiber optics cable, configuration and connectivity.
- Ability to configure Mikrotik routers, TPLink routers, GPON/ONU devices.
- Good knowledge of fiber optics technology and ability to troubleshoot issues when it arises.
- Basic knowledge of TCP/IP.
- Good knowledge structured cabling and management in cabinet, closures, indoors and outdoor installation.
- Respond to service calls and deliver hands-on technical support to clients.
- Conduct regular site inspections and preventive maintenance to ensure optimal network uptime.
- Troubleshoot and resolve connectivity or hardware issues efficiently.
- Liaise with the Network Operations Center (NOC) for escalations and network status updates.
- Ensure safety and compliance with company protocols during all field operations.
- Support project rollouts and system upgrades as directed.
Benefits
- Opportunity for career growth
- Training and Development
Salary: Competitive
Apply via LinkedIn or send CV to hr@hooptelecoms.com
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