Customer Account Manager

SALUNI International LTD

Sales

Company Description

SALUNI International LTD is a revolutionary beauty platform designed to redefine your beauty experience. It is not just an app; it serves as a gateway to a curated world of personalized beauty services. SALUNI offers innovative solutions to seamlessly connect customers with top-notch beauty professionals. Our mission is to enhance beauty experiences through personalized and convenient service offerings.

Role Description

This is a full-time hybrid role for a Customer Account Manager based in Lagos. The role includes both on-site presence and some remote work. The Customer Account Manager will be responsible for managing customer accounts, ensuring customer satisfaction, providing excellent customer support, and maintaining strong communication with clients. Additionally, the role involves using analytical skills to understand customer requirements and develop effective strategies for account management.

Qualifications

• Customer Satisfaction and Customer Support skills
• Strong Analytical Skills
• Account Management skills
• Excellent Communication skills
• Ability to work independently in a hybrid work environment
• Prior experience in the beauty or service industry is an advantage
Bachelor's degree in Business Administration, Marketing, or related field

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