Assistant Production Manager (Food)

Eden Life Inc

Marketing & Communications

About Eden

Founded in April of 2019 and based in Lagos, Nigeria, Eden is a trusted platform for people to easily access essential lifestyle services. Whether it's cooking, cleaning, laundry, or any combination of services, Eden allows people to receive their services while we manage their schedule and the execution of the services. We promote a culture of trust, accountability, and excellence through our product, brand, and, most importantly, our people.

Job Summary

We are seeking an experienced Assistant Production Manager to oversee large-scale food production, ensuring top quality, minimal waste, and efficient team performance. The ideal candidate will have strong leadership, culinary expertise, and a passion for process improvement and collaboration.

Job Responsibilities

Quality Control

• Responsible for the quality and taste of food; confirms quality of all meals for service

• Confirm and approve quality of meals before passed to FoH; Achieve 0 customer complaints

• Identify gaps; should be able to identify solutions, create processes that solve them, document, and roll out the updated process
• Own and oversee procurement to minimise waste

• Collaborate with the Inventory officer to request procurement

• Ensure minimal waste around procurement, storage, and food production.

• Oversee implementation of FIFO on raw produce

• Review customer feedback data everyday

• Create and implement initiatives that will address customer feedback systematically

• Support development of, and maintain schedule for seasonal produce to influence menu creation

• Should be able to take unforeseen shortages in the market into account

• Collaborate with the Homemade Business Unit Lead to develop new menus based on seasonal changes and customer demands

• Own and oversee menu production (in the Homemade Business Unit Lead's absence)

• Know and approve menu/orders for next day production (in the Homemade Business Unit Lead's absence)

• Adjust and confirm orders for production in collaboration with prep CDP
  

Event Supervision and Coordination

Food Product Research and Development

• Recipe development and production.
• Menu costing according to target.
Train FOH (Front of House) and BOH (Back of House)

Monitoring & Reporting

• Understand, stay updated on, and contribute to monthly reporting around food production (develop report in the Homemade Business Unit Lead's absence)

• Number of meals made, Costs (procurement), overproduction levels

• Observe and report daily team performance: team's adherence to processes, consistency in output, team health

• Own reporting for cook team

• Oversee reporting on prep team

• Create systems that allow visibility into daily food production performance; ensure these are reviewed daily and relevant next steps addressed

Learning

• Must be curious, and have a habit of independently researching and learning

• Be in the know about latest processes, ideas, techniques, in the industry

• Intentional about improving knowledge and skills of the team including new techniques

• Collaborate with Food Producer, the Homemade Business Unit Lead, Happiness Engineering, and Quality Assurance Officer to develop team learning & development plans
  

Team Management

• Holds team accountable with clear and daily verbal and written feedback

• Lead Chefs, Demi Chef De Parties, and other kitchen staff

• Support and manage team and equipment resource planning (eg schedules, shifts, station assignments, etc)

• Always take growth projections into account and collaborate with the Homemade Business Unit Lead & Food Producer to plan appropriately

• Maintain culture in kitchen that's consistent with Eden's culture

• "No jerk policy"

• Perform weekly 1:1s to maintain team pulse and support team members
• Support hiring and training of new team members

• Collaborate on and own aspects of onboarding new hires

Collaboration

• Collaborate well with different teams (Marketing, Finance, Eden Operations, Product, Customer Success & Sales, and Engineering) in the company to achieve team goals
• Collaborate with the Facilities Manager and Operations Lead to ensure all equipment is well-maintained and always functional
• Collaborate with the Quality Assurance team to ensure execution, monitoring, and compliance with proper food handling, stellar hygiene and food safety practices
• Collaborate with the Inventory Manager to understand stock levels, projections, and track price of meals
• Collaborate with the Operations Lead to ensure Procurement is accurate and timely

• Work with Inventory, Eden Operations, Prep and QA teams to expand vendor pool, confirm new vendors as needed, and off board non performing/previous vendors
  

Job Requirements

• At least 2 years relevant experience in similar role for large scale food production (at least 500 meals daily)
• Proven track record of stellar team leadership
• Relevant certifications:
• Culinary degrees, Food safety & handling, etc.
• Good level of computer literacy and programs
• Excellent knowledge of all sections/stations
• Ability to produce excellent high-quality food
• Good oral communication
• Team management skills: inspiring leadership
• High level of attention to detail
• Good level of numeracy
• Enthusiasm to develop your own skills and knowledge plus those around you
• Adaptability to change and willingness to embrace new ideas and processes
• Ability to work unsupervised and deliver quality work
• Positive and approachable manner
Team player qualities

Other Requirements

• Ability to work flexible hours, including weekends and holidays.
Physical stamina to stand for extended periods and perform physically demanding tasks.

Benefits and Perks

• 200k monthly (net)
• Great colleagues & an amazing work culture
Oh, and a chance to 10x the quality of life of Nigerians!

Note :

This role reports to the Homemade Business Unit Lead

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