Voice Product Analyst

Airtel Africa

Research, Teaching & Training

The role is a key role within Nigeria to ensure that Airtel’s voice subscriber growth and revenue growth outpaces the competition. It requires deep understanding of consumer behavior, social trends, technology changes, OTT services and trends, revenue generation, project management, solution design and integration and market / consumer requirements. It incorporates a combination of these perspectives to generate business opportunities.










This Role Will Be Responsible For

• Driving strategic initiatives for voice services
• Analyzing and reporting on voice product performance.
• Ensuring high customer satisfaction through documentation, training, and market insight.
• Implementing and optimizing campaign management solutions.
Managing the optimization of the campaign platform capabilities and communication channels. This will lead to customer value development and value loss reduction.

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