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Store Assistant
Bellumina Lifestyle
Sales
Lagos Full Time
Retail, Fashion & FMCG NGN 75,000 - 150,000
Easy Apply
Skills Required
Problem solving Excellent Verbal and Written Communication Skills. Microsoft Office Interpersonal Skills and Ability to Interact At Various Levels Attention to details Sales Skills (Upselling Cross-Selling) Negotiation and Persuasion Organizational SkillsJob Summary
The Store Assistant supports the smooth day-to-day operations of the store by ensuring products are well-stocked, neatly displayed, and accurately priced. This role involves assisting customers with product inquiries, processing sales transactions, and maintaining a clean, organized retail space.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
Customer Service :
- Greet and assist customers in selecting products or services.
- Answer questions and provide detailed product information. Handle customer inquiries and resolve issues promptly and professionally.
Sales Transactions:
- Process sales transactions at the point of sale (POS) system, including handling cash, credit/debit card payments, and issuing receipts. Ensure accurate and efficient transaction processing.
Product Knowledge:
- Maintain up-to-date knowledge of products or services to effectively assist customers and suggest suitable options. Stay informed about new arrivals, promotions, and product changes.
Store Merchandising:
- Ensure the sales floor is clean, organised, and well-stocked. Set up product displays, promotional materials, and ensure visual merchandising standards are met.
Inventory Management:
- Assist with stock replenishment, inventory control, and product organisation. Report low inventory levels and assist with stocktaking.
Sales Goals:
- Contribute to achieving sales targets through effective customer engagement and upselling. Participate in store promotions and sales initiatives.
Customer Feedbac k:
- Collect and relay customer feedback to management for service improvement. Build and maintain positive relationships with customers to encourage repeat business.
Requirements:
- 3 years of experience
- Minimum of SSCE
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