Job Title: Sales Training & Development Manager
Job Overview:
The Sales Training & Development Manager is responsible for developing and delivering effective training programs that enhance the skills and performance of the sales team and the entire organisation. In addition, this role supports training initiatives across other departments, contributing to the overall professional development of employees. This position requires a strong sales background combined with training expertise and the ability to collaborate with various teams to meet organizational learning needs.
Key Responsibilities:
- Design, develop, and implement training programs focused on sales techniques, product knowledge, customer relationship management, and sales tools.
- Conduct needs assessments to identify skill gaps and training requirements within the sales team and other departments.
- Facilitate engaging training sessions, workshops, and coaching for sales staff and other employees as required.
- Collaborate with department heads to understand specific training needs beyond sales and customize training content accordingly.
- Monitor and evaluate the effectiveness of training programs and make improvements based on feedback and performance metrics.
- Maintain and update training materials and documentation to reflect changes in products, processes, or industry best practices.
- Support onboarding of new sales hires and other staff with relevant training modules.
- Coordinate with external trainers or consultants when specialized training is needed.
- Track training attendance, completion rates, and impact on sales performance and employee development.
- Stay updated on sales trends, training methodologies, and learning technologies to continuously improve training delivery.
Qualifications:
- Minimum of 5 years of experience in training or learning and development, preferably involving sales training. Proven experience in sales with a track record of achieving targets.
- Experience in designing and delivering training programs, preferably in a sales or business environment.
- Strong communication, presentation, and interpersonal skills.
- Ability to work across multiple teams and departments to meet diverse training needs.
- Familiarity with Learning Management Systems (LMS) and training tools is a plus.
- Excellent organizational and project management skills.
Fulltime : Monday - Friday
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We celebrate diversity and commit to creating an inclusive environment for all employees.
Job Types: Full-time, Permanent
Application Question(s):
- Are you located in Lagos?
- How many years of direct sales experience do you have?
- Have you ever designed or delivered training programs for sales teams?
- If yes, please briefly describe the types of training you developed or delivered and the audience you trained.
- Do you have experience training employees outside of the sales department?