Job Summary
The Job holder is charged with selling products, services and solutions for the achievement of sales revenue and new business expansion targets and other performance objectives, to drive business growth and profitability. The job holder will undertake business development responsibilities includes generating leads and identifying new prospects; follow through strategically for a high conversation rate; fostering strong relationships with clients and collection of receivables. The role requires a combination of sales expertise, relationship-building skills, and a deep understanding of customer needs.
Responsibilities
Sales & Business Development
§ Deliver sales target by selling portfolio of products and services
§ Prospect for and identify new business opportunities; undertake business development activities
§ Support the design and implementation of sales strategies and plans
§ Develop and deliver presentations, pitches etc. for sales and business development purposes
§ Monitor, track and follow through business leads for closure
§ Grow and expand the customer base
§ Undertake research and analysis to support business planning, product development, go-to-market approach etc.
§ Build and manage sales channels and networks
§ Keep abreast of market, customer and related trends; leverage strategic insights for revenue and customer expansion
Account Management
§ Develop and maintain strategic, value-adding relationships across a broad sphere of influence
§ Build and manage strategic relationships, partnerships and alliances to facilitate the attainment of business goals, client satisfaction and retention
§ Engage and manage internal and external stakeholders for best business outcomes
§ Attend strategic events and present as a partner of choice
§ Maintain good customer relationships and ensure a high level of customer satisfaction
§ Conduct monthly submission of invoices to all managed Clients
§ Upscale the number of Clients using electronic submission of invoices and online payment
§ Account reconciliation for Clients
§ SLA renewals in line with the contractual agreement
§ Prompt response to requests on issues related to the Clients
§ Conduct annual Client satisfaction survey; identify gaps, strengths and areas for improvement
Relationship Management
§ Identify key staff in client companies to cultivate profitable relationships
§ Initiate periodic communications with Clients on products and Services
§ Help promote and maintain a positive Company’s image
§ Seek opportunities to cross-sell and upsell to existing client
§ Work with internal departments to ensure the Company meets client’s expectation
§ Understand the problems and challenges of clients and identify ways the business could better address those needs
§ Maintain good relationships with clients, so that the business can maximize the value of those relationships
Analytics & Reporting
§ Conduct research and analysis to support business development and the design of winning sales strategies and initiatives
§ Leverage sales and related data to prepare sales reports and provide insights and advice to support planning, decision making and the achievement of business goals
§ Develop and present sales performance and related reports
§ Maintain an up-to-date database of prospects and pipeline
Marketing Support
§ Contribute to the development of marketing content, materials; products and marketing strategies;
§ Support product launches and related marketing initiatives
§ Support marketing efforts and campaigns
§ Contribute to the development of winning products and solutions.
Job Requirements
Qualifications
§ Minimum of a Bachelor’s degree or equivalent in a related field
§ Relevant professional certification
§ Master degree or MBA will be an added advantage
Experience
§ Minimum of 3- 6 years of business development experience, sales and account management with a strong track record achieving targets across sales, market and revenue expansion; customer acquisition etc.
§ Solid network of contacts and strategic relationships
Job Type: Full-time
Pay: ₦300,000.00 - ₦350,000.00 per month