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Revenue Assurance Officer

Source Microfinance Bank
Lagos, Lagos State
Full time
2 days ago

Job Description

· Upload customers’ repayments via appropriate portals

· Monitor and compare expected repayments vs actual repayment and initiate follow up report and action as required

· Prepare daily, weekly, monthly reports comparing ratios of expected vs actual repayments and action taken to bridge perceived gap. This report could also be one-off, as business need arises.

· Prompt response to customers/colleagues request about repayments, overpayments, short payment or any other relevant requests.

· Set up customers’ repayments and cancelations

· Process customer’s refund

· Identify technical challenges with Remita and deductions setup responsible for loan default.

· Analyze technical challenges of overdue loans in preparation for monthly credit review.

· Review all revenue lines to ensure that all income due to the bank is earned.

· Daily review of settlement activities across all banking channels and payment options.

· Monthly review of interest income and fees to ascertain the accuracy of reporting income.

· Call over to monitor and examine transactions to prevent errors, fraud, and income leakage

· Other duties assigned by the Head of Risk.

Person Specification

· Minimum of 1-2 years as Revenue Assurance (Risk Unit) in a microfinance bank is essential

· Proven data analytics skills/experience is essential to have. Should be comfortable with excel, SQL, Power BI etc

· Experience working with remta and similar platforms, credit bureau, CBA is essential for the role

· Previous and proven usage of Microsoft office, accounting and core banking solutions is essential for the role holder

· Excellent verbal and written communication and presentation skills is required

· Candidate must possess the ability to work independently and part of a team, should be a self-starter

· Excellent analytical, strategic thinking, and problem-solving skills

Bachelor's degree in accounting, finance, or related field

Job Types: Full-time, Permanent

Application Question(s):

Application Deadline: 21/09/2025

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