Printer & Scanner Enginner

IQ Distribution Ltd

Engineering & Technology

Responsibilities:

• Install, configure, and maintain various types of printers, scanners, and multifunction imaging devices
• Troubleshoot and repair hardware issues, including mechanical and electronic faults
• Perform routine maintenance and servicing to ensure optimal performance and longevity of equipment
• Respond to support requests and resolve printer/scanner-related issues promptly (on-site or remotely)
• Keep accurate service logs and documentation of all repairs and installations
• Provide training and technical guidance to users on the correct use of equipment
• Collaborate with vendors and suppliers for parts procurement and technical updates
Adhere to all safety, security, and service protocols while working on customer premises

Requirements:

• OND/HND or BSc in Computer Engineering, Electrical Engineering, or related field
• 6+ years of hands-on experience with imaging systems and networking basics
• Proficient in Windows, macOS, and mobile print configuration
• Strong analytical and troubleshooting skills
• Good communication and customer service orientation
• Certification in printer/scanner technology is a plus (e.g., Ricoh, HP, Fujitsu)
• Diagnose and repair mechanical and software faults across various models
• Perform routine maintenance to ensure optimal performance and minimal downtime
• Provide remote and onsite technical support to clients across Nigeria
• Document service reports and maintain client equipment logs