Operations Manager

Jobberman (Third Party Recruitment)

Consulting & Strategy

Responsibilities:

• Supervise and coordinate the daily operations of field security personnel across multiple locations.
• Oversee scheduling, deployment, and performance management of guards and supervisors.
• Conduct routine site visits to ensure service quality and compliance with company standards.
• Respond promptly to client requests, complaints, and incidents, ensuring swift resolution.
• Implement operational strategies to enhance efficiency and client satisfaction.
• Ensure compliance with all regulatory requirements, health and safety, and company policies.
• Train and mentor junior staff, promoting best practices and a culture of accountability.
• Prepare regular operational reports for senior management.
Collaborate with HR and Admin departments on staff issues, recruitment, and training.

Requirements:

• Minimum of HND in Business Administration, Security Management, or a related field.
• 3–5 years of proven experience in an operational role within the security enforcement industry.
• Strong leadership and people management skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to work under pressure and manage multiple sites effectively.
• Proficient in Microsoft Office and basic reporting tools.
Familiarity with Lagos and Abuja security terrain is an added advantage.

Benefits:

• Competitive salary
• Opportunities for career growth and professional development.
A dynamic and supportive work environment.

Remuneration: NGN 200,000 - 350,000

Location: Lagos & Abuja