Divine AG Solutions Limited (RC 1243335) was incorporated in 2015 to provide recruitment and outsourcing services in accordance with the terms agreed between us and our clients. Our goal is to meet the needs of our clients ranging from individual clients, government parastatals, corporate organizations, manufacturing companies, public sectors/organizations, hotels, churches as well as multinationals companies and corporations.
We are recruiting to fill the position below:
Job Position: Operations Manager
Job Location: Ikeja, Lagos
Employment Type: Full-time
Key Responsibilities
Apartment Operations:
- Oversee all aspects of apartment management, including guestsrelations, move-ins/outs, rent collection.
- Ensure property upkeep and maintenance.
- Enforce building rules, health and safety codes, and handle guests complaints or emergencies promptly.
- Monitor and maintain security systems and building access protocols.
- Prepare reports on guests, maintenance, revenue, and expenses.
Restaurant Operations:
- Supervise restaurant daily operations including kitchen, service staff, inventory, and cleanliness.
- Ensure food safety, hygiene, and compliance with local health codes.
- Manage supplier relationships and control food and beverage inventory.
- Monitor customer service standards and handle guest complaints or feedback.
- Collaborate with the chef/restaurant manager to plan menus, promotions, and events.
Administrative & Financial Oversight:
- Prepare and manage budgets for both property and restaurant.
- Track financial performance, identify cost-saving opportunities, and increase operational efficiency.
- Oversee staffing, hiring, training, and scheduling for both the apartment and restaurant teams.
- Implement operational policies and procedures to improve effectiveness and service quality.
Leadership & Coordination:
- Serve as the central point of coordination between property management, restaurant team, maintenance, and ownership.
- Foster a positive work environment and ensure team alignment with service and performance goals.
- Organize regular team meetings and conduct performance reviews.
Qualifications
- Candidates should possess a Bachelor's Degree in Business Administration, Hospitality Management, Property Management, or related field.
- 5+ years of experience in operations management, ideally within hospitality or apartment sectors.
- Strong leadership, communication, and multitasking skills.
- Knowledge of building systems, leasing processes, and food service regulations.
- Ability to work flexible hours, including weekends and evenings as needed.
Preferred Skills:
- Experience managing apartment or hotel.
- Excellent communication skills.
- Hospitality background with a customer-focused mindset.
- Conflict resolution and crisis management abilities.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email.
