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Medical Records Officer

Aniso Specialist Medical Centre
Nigeria
Full time
3 weeks ago
Today

Medical Records Officer

Aniso Specialist Medical Centre

Admin & Office

Rest of Nigeria (Edo) Full Time
Healthcare NGN 75,000 - 150,000
Easy Apply

Skills Required

Filing Data entry Organisation Time management Confidentiality Communication Accuracy Front desk etiquette HMO documentation Teamwork

Job Summary

Aniso Specialist Medical Centre is looking for a dedicated Medical Records/HMO Desk Officer to provide a welcoming front desk presence, organise patient files, manage HMO records and assist in verifications in line with our hospital standards.

  • Minimum Qualification : OND
  • Experience Level : Entry level
  • Experience Length : 2 years
  • Working Hours : Rotating Schedule

Job Description/Requirements

Responsibilities:

  • Maintain accurate, up-to-date physical and electronic medical records.
  • Register patients and create new folders following hospital protocols.
  • Retrieve and organise case notes for consultations and procedures.
  • Ensure proper arrangement of all patient files in designated locations.
  • Assist in compiling, filing and retrieving documents for billing and insurance purposes.
  • Ensure confidentiality and secure handling of all patient information.
  • Support front desk operations, including attending to patient enquiries, requesting for HMO pre-authorisation codes and directing visitors.
  • Liaise with HMO billing officers in submission of claims and documentation.
  • Follow hospital procedures strictly and maintain a professional, courteous attitude.


Requirements:

  • OND/HND or Bachelor's degree in any field (Health-related or administrative fields are an advantage).
  • Must be teachable, well-organised, and polite in patient interactions.
  • Proficient in basic computer use and comfortable with hospital software systems.
  • Must reside in Benin city.
  • Good understanding of HMO documentation and billing processes.
  • Strong communication and interpersonal skills.
  • High attention to detail and accuracy in filing.
  • Courteous front desk etiquette and a welcoming attitude.
  • Ability to organise and maintain both physical and electronic records.
  • Previous experience in a similar role is an added advantage.
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