About FPG – FPG Technologies and Solutions Limited (a member of the Flexipgroup) is an information technology solutions provider and systems integrator, specialized in delivering practical digital transformation (DX) consulting and technologies, business insights and productivity solutions, private, public and hybrid multi cloud, Mobility and Infrastructure solutions and services, Bespoke Services as well as end to end cyber and IT security solutions and services for organizations across Banking/Financial Services, Telecommunications, Oil & Gas, FMCGs and public sectors.
Our Core Values:
- Flexibility: - Our people are innovative as our approach and solutions.
- Leadership-Our people take charge; we believe in taking responsibility and initiatives.
- Integrity-We Walk our talk; we say it as it is and we deliver on our promises.
- Go Beyond – We do not believe in buck-passing; we go the extra mile to deliver.
- Simplicity – We believe in approachable people and simple solutions.
- Synergy – We believe in effective teamwork to achieve one goal.
We are FPG TECHNOLOGIES. Are you?
Job Purpose
The Key Account Manager will be responsible for building and maintaining strong client relationships, driving revenue growth, and ensuring customer satisfaction by offering tailored technology solutions to meet client needs. The role involves managing key accounts, identifying opportunities for upselling/cross-selling, and ensuring seamless delivery of services.
Key Responsibilities
- Develop and maintain strong, long-term relationships with key clients.
- Act as the primary point of contact for assigned key accounts, ensuring exceptional customer service.
- Understand clients’ business needs, industry trends, and challenges to provide strategic solutions.
- Identify opportunities for upselling, cross-selling, and new business development.
- Develop account strategies and sales plans to meet revenue targets and company objectives.
- Collaborate with internal teams (technical, operations, and product teams) to deliver client-focused solutions.
- Monitor account performance, track KPIs, and prepare regular reports on account health and revenue performance.
- Manage contract negotiations, pricing, and renewals to maximize profitability.
- Conduct regular account reviews and business meetings with clients to ensure satisfaction and retention.
- Stay updated with industry trends, competitor activities, and emerging technologies to position FPG as a trusted partner.
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Qualifications and Experience
- Bachelor’s degree in Business Administration, Marketing, IT, or related field (MBA is an advantage).
- 4–6 years of experience as a Key Account Manager, Sales Manager, or similar role in IT solutions or technology industries.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of IT infrastructure, cybersecurity, and enterprise solutions.
- Excellent negotiation, communication, and presentation skills.
- Strong relationship-building and problem-solving abilities.
- Proficiency in CRM tools and Microsoft Office Suite.
Key Skills and Competencies
- Strategic thinking and business acumen.
- Customer-centric approach and proactive mindset.
- Ability to manage multiple accounts and projects simultaneously.
- Strong analytical and reporting skills.
- Team player with the ability to collaborate across departments.
What We Offer
Competitive salary and performance-based incentives.
Opportunity to work with a dynamic and innovative team.
Career growth and development opportunities.
Exposure to cutting-edge technology solutions.
Benefits
- Competitive base salary
- Commission and performance bonuses.
- Friendly, pleasant, and creative working environment
- Pension
- Leave allowance
- Healthcare coverage including family
- Professional Development Opportunities and others
Location (Hybrid)
On-Site: Lagos Nigeria
Alternative Application Process:
Interested and qualified candidates should send their Resume to [email protected] using ‘Key Account Manager’ as the subject of the email.
For enquiries, please call; 07040143671; 08172004171
Thank You
Job Type: Full-time
