Efezi Southsea Nigeria Limited is a hospitality consultant company incorporated in 2009 primarily to provide hospitality services to small and medium hotels.
We are recruiting to fill the position below:
Job Position: Hotel Human Resources Manager
Job Location: Surulere, Lagos
Responsibilties
Recruitment and Selection:
- Coordinate the recruitment of hotel staff across all departments (front office, housekeeping, kitchen, F&B, etc.).
- Work with departmental heads to identify staffing needs based on occupancy and season.
- Conduct interviews and manage onboarding for new hires.
Staff Training and Development:
- Organize orientation programs to help new employees understand hotel policies, customer service standards, and safety procedures.
- Coordinate continuous training in hospitality standards, service etiquette, and grooming.
- Arrange cross-training to improve versatility across departments.
Performance Management:
- Implement performance appraisal systems based on hotel standards and service quality.
- Monitor staff performance and discipline where necessary.
- Reward outstanding performance and support underperforming staff with improvement plans.
Employee Relations and Welfare:
- Serve as the point of contact for employee concerns and conflict resolution.
- Foster a positive and motivated work environment.
- Organize staff welfare activities (e.g. birthdays, team bonding, staff awards).
Payroll and Benefits Administration:
- Ensure accurate timekeeping and attendance records.
- Coordinate payroll with the finance/accounts department.
- Administer staff benefits (meals, uniforms, accommodation, bonuses, leave, etc.).
Compliance and Policy Management:
- Ensure all HR activities comply with labor laws, hospitality regulations, and hotel policies.
- Maintain up-to-date employee records and documentation.
- Enforce disciplinary procedures and grievance handling in a fair, documented manner.
Health, Safety, and Hygiene:
- Implement safety and hygiene protocols according to hotel and regulatory standards.
- Conduct training on emergency procedures (e.g., fire drills, first aid, guest safety).
- Ensure compliance with COVID-19 or other public health guidelines if applicable.
HR Administration and Reporting:
- Maintain and update employee files, contracts, and HR reports.
- Generate HR-related reports for hotel management (e.g. staff turnover, absenteeism, training logs).
Strategic HR Planning:
- Plan staffing and HR budgets in line with hotel business projections.
- Support management in restructuring, succession planning, or expansion projects.
Staff Discipline and Exit Management:
- Manage disciplinary actions in line with company policy.
- Conduct exit interviews and manage smooth offboarding processes.
Qualifications
- Interested candidates should possess relevant qualifications with 5 years work experience.
Benefits
- Service charge – NO
- Layover - yes
- Staff meal - yes.
Method of Application
Interested and qualified candidates should send their Applications to: [email protected] using the Job Position as the subject of the email.
Note: All corresponding are via Email.