Head of Operations

onehealthng.com

Management & Business Development

Job Title: Head of Operations

Company: OneHealth

Location: [Lagos, Nigeria]

About OneHealth: OneHealth is an innovative digital pharmacy and healthcare platform transforming access to medicines and health solutions across Nigeria. Leveraging technology, data, and streamlined operations, we are dedicated to empowering healthier lives through efficient, scalable, and patient-centered care.

Role Overview: We are seeking an exceptional Head of Operations—a dynamic leader, tech-savvy innovator, and strategic problem-solver—committed to driving operational excellence, scalability, and impactful healthcare outcomes. You will architect and oversee the implementation of operational strategies, ensuring seamless delivery, efficient resource utilization, and continuous innovation.

Key Responsibilities:

• Lead the development and execution of scalable operational frameworks and processes to support rapid growth.
• Drive technology-driven innovation to enhance operational efficiency and service delivery.
• Develop and monitor key performance indicators (KPIs), leveraging data analytics to optimize operational performance.
• Champion continuous process improvement initiatives, utilizing problem-solving methodologies to streamline workflows.
• Collaborate closely with technology, product, and commercial teams to implement solutions that improve customer experience.
• Ensure compliance with healthcare regulations, operational risk management, and quality standards.
• Lead, mentor, and cultivate a high-performance operations team, fostering a culture of innovation, accountability, and operational excellence.

Qualifications and Experience:

• Minimum of 5 years’ progressive experience in operations management, preferably within health-tech, pharmaceuticals, or related industries.
• Proven experience driving operational innovation, process optimization, and technology integration.
• Exceptional strategic thinking and problem-solving skills with a data-driven mindset.
• Strong leadership abilities, capable of inspiring and developing teams to achieve ambitious operational goals.
• In-depth knowledge of healthcare industry standards, regulatory compliance, and digital health solutions.
• Excellent communication skills, adept at engaging stakeholders and driving cross-functional collaboration.

What We Offer

• A Platform for Impact: Lead groundbreaking innovation in healthcare delivery at one of Africa’s most forward-thinking digital health companies.
• A Culture of Excellence: Join a collaborative, high-performance environment where creativity, data-driven decision-making, and operational excellence are core values.
• Growth and Rewards: Competitive compensation in the range of ₦1,000,000 – ₦1,500,000 net per month , significant professional growth opportunities, and the ability to shape the future of healthcare access for millions.

Join us at OneHealth—where your operational leadership transforms healthcare access and efficiency for thousands of Nigerians every day.

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