E-commerce Processing Associate Location: Yaba, Lagos (On-site) Job Type: Full-Time Industry: Fashion / E-commerce / Fulfillment Salary: Competitive Start Date: As soon as possible About Us Design for Love (DFL) is a proudly Nigerian ready-to-wear fashion brand focused on African fabrics and empowering women through style. We’re looking for a smart, detail-oriented E-commerce Processing Associate to support our growing online sales and fulfillment process. Job Summary This role ensures that every customer order made through our website is processed accurately and delivered on time. The associate will pull daily orders, confirm sizing with customers, and work closely with the production or warehouse team to ensure timely fulfillment. This is a full-time, on-site role at our Yaba office. Key Responsibilities Monitor and pull all new website orders daily (Shopify or similar platform) Reach out to customers to confirm order details (e.g. sizing, delivery instructions) Update customer records and ensure complete, accurate information before fulfillment Book confirmed orders with the production team or warehouse Maintain a tracker of all pending, in-process, and completed orders Coordinate with the logistics team to ensure dispatch of ready orders Escalate unclear or delayed orders to the supervisor promptly Collaborate with customer service and retail team to keep operations seamless Requirements OND, HND, or Bachelor’s Degree in any field 1–2 years experience in admin, fulfillment, customer service, or e-commerce Excellent communication (WhatsApp, phone, and written) Highly organized with attention to detail Must be confident using Google Sheets/Excel and Shopify (or willing to learn) Lives in or around Yaba, Lagos Preferred Skills Shopify or other e-commerce platform experience Knowledge of garment sizing and production flow (a plus) Fast learner, accountable, and proactive Good record-keeping and time management skills Benefits Monthly salary Health insurance after probation Weekly team lunch Supportive, friendly work environment How to Apply Apply directly via Indeed with your CV and a brief message about your experience with online orders or admin support. Only shortlisted candidates will be contacted.
Job Type: Full-time
Pay: ₦70,000.00 - ₦90,000.00 per month
Location:
- Yaba (Required)
Expected Start Date: 04/08/2025