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Customer Service/Sales Rep
Vitel Wireless Limited
Customer Service & Support
Lagos Full Time
IT & Telecoms NGN 75,000 - 150,000
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Job Summary
We are looking for an energetic and customer-oriented professional to engage with customers, address inquiries, and promote our products/services to drive sales. The role combines excellent service delivery with sales targets to ensure customer satisfaction and business growth.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Addressing Customer Inquiries.
- Resolving Customer Issues.
- Providing Product/Service Information.
- Processing Orders and Transactions.
- Maintaining Customer Records.
- Ensuring Customer Satisfaction.
- Upselling and Cross-selling.
- Following up with customers. Maintaining a positive and professional demeanor.
Requirements:
- Basic knowledge of Customer Service.
- Good Command of English, verbally and in writing.
- At least 1- 2years of experience in the related field.
- ND/HND in Business Administration or related field.
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