Job Title: Customer Service Representative
Location: Lekki Phase 1, Lagos (Proximity to Lekki is key)
Salary: ₦120,000 per month
Work Schedule: Monday – Saturday, 9:00 AM – 7:00 PM
Job Type: Full-time
Job Summary:
We are looking for a friendly and professional Customer Service Representative to be the first point of contact for our beauty salon. The ideal candidate will handle client inquiries, manage bookings, and ensure every client enjoys a smooth and welcoming salon experience from start to finish.
Key Responsibilities:
- Welcome and attend to clients in a warm, professional manner.
- Manage phone calls, WhatsApp messages, and online bookings.
- Schedule and confirm client appointments efficiently.
- Handle inquiries about services, prices, and promotions.
- Assist with payment processing and basic record-keeping.
- Resolve client concerns politely and escalate issues when necessary.
- Support the salon team with daily operations to ensure client satisfaction.
Requirements:
- Previous experience in customer service (hospitality or beauty industry preferred).
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer and social media knowledge.
- Friendly, patient, and client-focused attitude.
How to Apply:
Send your CV to [email protected] with the subject line “Customer Service Representative "
Job Type: Full-time
Pay: From ₦120,000.00 per month
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