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Customer Relationship Officer
Livin Spaces
Accounting, Auditing & Finance
Lagos Full Time
IT & Telecoms Confidential
- Minimum Qualification :
- Experience Level : Senior level
- Experience Length : 5 years
Job Description/Requirements
A leading indigenous luxury Interior Design company and exclusive representative of top Italian and German brands in Nigeria is looking to hire a Customer Relationship Officer to join its expanding team of professionals and technicians.
Job Overview Location: Lagos
Employment Type: Full Time
Job Level: Mid-level
Minimum Qualification: Bachelors Degree; 2nd Class Upper.
Experience: Minimum 5 Years Competencies: Functional Competencies:
- Functional Competencies
- Strategic & Business Perspective
- Customer Engagement & Needs Assessment
- Product/Service Knowledge
- Market & Customer understanding
- Human Relations skills
- Information Gathering & Analysis Database Administration
-
Organizational Competencies:
- Patience to be able to stay calm in an intense environment
- Adaptability and flexibility in order to deal with different customers and needs in a short period of time
- Attention to detail
- Oral Communication
- Written Communication
- Planning
- Personal organization & Personal Effectiveness
- PC/personal productivity tools – Words for windows, Excel, PowerPoint, Microsoft Project and Electronic mail
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Attributes:
- Integrity
- Innovation/creativity (Ability to think outside the box)
- Attention to details
- Teamwork and collaboration
- Resourcefulness
- Strong work ethics
- Leadership attributes
- Strong written and personal communications skills
- Positive attitude and ability to learn quickly
- Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint)
- Strong quantitative skills
- Highly dependable, very organized, able to work independently Excellent clients & vendors management skills
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