Customer Care/Logistics Officer
We are currently seeking a Logistics Customer Service Representative whose functional areas of responsibilities could include, but are not limited to, distribution, inbound / outbound customs requirements and procedures as well as contacting suppliers for documentation and notifications to customers.
Responsibilities:
- Schedule outbound and inbound shipments.
- Assist with the communications with carriers when issues arise.
- Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements.
- Prepare and review invoices for accuracy.
- Ensure all supporting documents are accurate, available and applicable to the customer order/shipment.
- Organize pick-up schedules as applicable for cargo.
- Request Bills of lading from shipping lines.
- Scan and upload invoices, shipping documentation, as part of company guidelines.
- Compile and submit accurate, regular and timely reports as requested.
- Provide customer statistics regarding shipments via email or through verbal transmission.
- Keep communication flowing with customer on a daily basis to ensure the highest customer service.
- Process new rate requests, especially during the booking portion, along with pertinent information to pricing for rate submission and approval from customer.
- Report and document any irregularities to Supervisor immediately.
Requirements and Skills:
· Candidates should possess a Bachelor's Degree / HND / OND qualification.
· 0 - 4 years relevant experience.
· Fluent in written and spoken English and 2 other Nigerian Languages.
· Proficiency in Microsoft Office.
· Applicants MUST be resident around Yaba, Lagos with a valid drivers license.
Interested candidates are to send Cv to [email protected]with job position as subject
Location: Yaba/Lagos
Job Type: Full-time
Pay: ₦100,000.00 - ₦120,000.00 per month