- This involves assisting customers, providing product information, and ensuring sales targets are met by driving sales and building customer relationships.
- Key duties include greeting and helping shoppers, advising on product features and pricing, promoting special offers, maintaining clean and stocked shelves, and handling customer inquiries and returns to create a positive shopping experience and boost supermarket revenue.
Key Responsibilities
Customer Service & Sales:
- Greet, assist, and provide product information to customers, including pricing, features, and services.
- Answer questions and resolve complaints to ensure customer satisfaction.
- Actively promote special offers, discounts, and cross-sell products to increase sales.
- Process merchandise returns and handle customer inquiries effectively.
Product Knowledge & Merchandising:
- Maintain a thorough understanding of all products and services offered.
- Ensure store shelves are fully stocked, clean, and well-presented.
Sales Target Achievement:
- Focus on meeting daily, weekly, and monthly sales targets.
- Identify and leverage opportunities to generate new leads and convert them into regular customers.
Store Operations:
- Support the overall smooth operation of the supermarket.
- Stay updated on new products, services, and market trends.
Essential Skills:
- Strong communication and interpersonal skills.
- Excellent customer service and persuasive abilities.
- Proactive and able to work independently or as part of a team.
- Good knowledge of current sales trends and techniques.
- Ability to adapt to different work schedules and shifts.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] and copy [email protected] using the Job Position as the subject of the mail.
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