Key Responsibilities:
- Identify and onboard new billers in high-demand verticals.
- Strengthen existing relationships with telcos, utility providers, and digital service platforms.
- Lead contract negotiations, SLAs, pricing agreements, and marketing collaboration.
- Coordinate with operations and product teams to ensure smooth technical integrations.
- Monitor performance KPIs (success rate, uptime, MTU) and recommend improvements.
- Represent PalmPay at partner meetings, industry forums, and government regulatory bodies when necessary.
- Work with marketing to co-create user-facing campaigns (e.g. Lucky Wish, Cashback promos).
- Track competitive offerings and emerging service needs in the biller space.
- 3–5+ years in business development, partnerships, or account management in fintech, payments, or telecoms.
- Deep understanding of bill payment ecosystems and APIs is a plus.
- Strong negotiation, communication, and stakeholder management skills.
- Ability to manage multiple relationships and drive operational efficiency.
- Results-driven with a focus on KPIs such as MTU growth, uptime, and activation rates
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