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Job Title: Branch Leader
Locations: Cross River, Akwa Ibom, Abia, Imo, Edo, Rivers, Bayelsa, Delta, Awka
Reports To: Regional Manager
Job Summary
The Branch Leader will be responsible for overseeing branch operations, driving sales performance, and ensuring excellent customer relationship management. The role requires a strong leader who can inspire and manage a sales team, deliver on revenue targets, and maintain regulatory and operational compliance.
Key Responsibilities
- Provide strategic direction and leadership for the branch to achieve sales and profitability targets.
- Lead, coach, and manage Relationship Managers and other branch staff.
- Develop and implement effective sales and marketing strategies to expand the branch’s customer base.
- Monitor and drive the achievement of individual and team targets.
- Ensure the delivery of excellent customer service and retention of existing clients.
- Maintain full compliance with regulatory requirements, internal policies, and operational procedures.
- Prepare periodic reports on branch performance, market trends, and opportunities.
- Represent the branch in the local market and build strong community/business relationships.
Requirements
- A minimum of BSc (2:2) or HND (Upper Credit) from a recognized institution.
- At least 5 credits in WAEC/SSCE/WASC.
- Proven experience in sales or financial services (ABO to AM level).
- Strong leadership, team management, and target-driven mindset.
- Excellent communication, presentation, and interpersonal skills.
- Sound knowledge of banking/financial products and regulatory requirements.
Applications
Awka: https://kennediajobs.com/apply?valid=OTQz
Job Type: Full-time
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