Description
Job Location: Lagos, Nigeria
Area of Coverage: Lagos & South West (Ogun State)
About the role:
The Zonal Fraud Analyst will work in the Corporate Risk department of Sun King, Nigeria and will be reporting to the Credit Process Manager. The ZFA will be responsible for identifying and handling Fraud or suspicious issues while providing strategic directions through professional reports. You will also be work closely with the entire Easy buy team majorly on fraud issues of our Pay-As-You-Go products.
What you would be expected to do
- Investigate and collect information on fraud-related activities (eg, tampering, identity theft, Impersonation, Scammers) within the business.
- Liaise with the Field Team/ Call center to identify fraudulent cases and follow them up for closure.
- Liaise with different law enforcement agents to close reported fraud/tampering cases.
- Serve as a witness in legal cases that arise in the field on behalf of the company
- Prepare regular reports from the field on fraud-related activities and escalate
- Educate staff on fraud and its impact on the business.
You might be a strong candidate if you have
- Bachelor’s degree/Higher National Diploma in a related field of Criminal justice/Criminology/Sociology/ Psychology /Security studies and Risk Management
- Minimum of 2 years experience on the same or related role
- Relevant certification in Criminal Investigations, Fraud management or Business Analytics is an added advantage.
- Excellent written and oral communication skills
- Good people skills
- Good planning and organizational skills
- Ability to collaborate with Stakeholders.
- Ability to work on task with minimum supervision
What Sun King Offers
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
About Sun King
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month.
Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash.
Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.
Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day. Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.
From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.
Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.
Sun King is committed to gender diversity in the workplace. Women represent 44% of Sun King’s workforce.