Value Creation and Change Coordinator

Wragby Business Solutions & Technologies Limited

Software & Data

Job Role: Value Creation and Change Coordinator

Location: Port Harcourt

Industry: Technology

️ Work Style: Hybri

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Role Summary

:Drive the success of the company initiatives by managing organizational change, accelerating technology adoption, and ensuring measurable business value is realized. Focus on stakeholder engagement, end-user enablement, and benefit realization across major technology programs, align change strategies with business outcomes

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Key Responsibilities

:-Design and implement change management strategies that drive adoption and minimize resistance for IT projects and digital transformations

.-Conduct stakeholder impact assessments and readiness evaluations to tailor communications, training, and engagement strategies

.-Facilitate user onboarding and behavioural change for new systems through targeted communications, training sessions, learning paths, and end-user support campaigns

.-Manage benefit realization processes by tracking key outcomes, financial/non-financial gains, and user adoption metrics post-implementation

.-Partner with project teams and business units to develop and execute integrated change and adoption plans

.-Build and manage a change network or champion community to support local engagement and feedback loops

.-Coordinate Post-Implementation Reviews (PIRs), lessons learned sessions, and user feedback forums to validate impact and course-correct where needed

.-Develop and execute communication strategies to ensure transparency and reinforce key messages across all phases of the change lifecycle

.-Maintain alignment with business value objectives, ensuring IT investments are measured, reported, and optimized for tangible returns

.-Co-facilitate the Virtual Centre of Excellence (CoE) and user forums to promote knowledge sharing, adoption best practices, and continuous learning

.-Support agile IT communications, including service launch announcements, outage notices, and feature updates across user channels

.-Complete additional tasks as assigned to support the Business Engagement and Transformation agenda

.-Develop knowledge articles as applicable to respective field

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Job Attributes & Requirements

:Education:

• B.Sc. in Business, IT, Communications, or a related field. Equivalent experience acceptable

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Experience:

3–5 years in organizational change management, user enablement, or business transformation roles

.Certifications

:Preferred

:Prosci Change Managemen

tITIL Foundatio

nCBAP or Business Value/Benefits Realization certification

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Skills

:-Strong stakeholder engagement and communication skill

s-Knowledge of change management frameworks and tool

s-Ability to quantify benefits and value realizatio

n-Experience in designing and executing training and awareness campaign

s-Collaborative, user-centric mindse

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:Send your CV to cv@wragbysolutions.com using the job role as the subject

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Deadline: Friday, 22 August 202

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