Territory Security Supervisor - Port Harcourt

Halogen Security Company Limited

Software & Data

Grade: Assistant Officer - Executive

The Supervisor monitors and ensures adherence to post orders, defined standards and operating procedures by the operatives. The jobholder patrols and monitors the activities of operatives across assigned locations, drives and ensures strict compliance with Halogen standards for operational excellence; escalates issues, threats or infractions and engages appropriate officers for prompt resolution; and provides reports and updates on assigned locations.

RESPONSIBILITIES

Guards Supervision:

§ Decode post orders to the operatives and ensure strict adherence to the post orders at the protected locations

§ Maintain strict discipline and adherence to laid down regulations by the operatives under his command

§ Ensure complete guard strength in assigned locations

§ Patrol and monitor the activities of guards and beats in assigned locations

§ Provide guidance to guards on assigned duties

§ Handle guards’ complaints

§ Download information from clocking device from all the allocated locations to the mobile downloader

Surveillance:

§ Conduct patrol tour of the protected premises and ensures compliance with Halogen standards; identify and escalate (potential) security risks, threats etc.

§ Assist the Zonal Head in the administration of processes, procedures etc.

§ Respond promptly to client complaints or requests; escalate to appropriate officers as required

Reporting:

§ Prepare daily incident or related reports for the Operations Officer and give recommendations for improvement

§ Complete and submit weekly patrol sheet to Zonal Head

§ Give feedback on daily routine activities

QUALIFICATION

§ Minimum of BSC/HND qualification or equivalent in a related field

§ Relevant professional certification from a recognized body would be added advantage e.g. PSP.

COMPETENCE

§ Communication Skills : Ability to communicate fluently in English in both written and verbal communication

§ Teamwork and Interpersonal Skills : Ability to work effectively with others to achieve common goals; interact positively and build good working relationships

§ Risk Assessment : Risk awareness; ability to identify security risks and threats in assigned locations, proffer ways to mitigate the risks and engage with Line Manager(s) on solutions

§ Supervisory Skills : Ability to supervise subordinates effectively and ensure compliance with service standards; required guard strength, post orders and discipline

§ Time Management : Ability to manage work time effectively for optimum output and delivery of tasks as at when due

§ Report Writing : Ability to gather required information and prepare report for submission in the approved format

§ Compliance Monitoring: Knowledge of Halogen operational policies, procedures and service standards, and the seamless enforcement of same at assigned location

Motorcycle Riding Skill: Ability to ride a motorcycle and possession of applicable rider’s license.

EXPERIENCE:

§ Minimum of three years’ experience in security operations or related field.

OPERATIONAL EXCELLENCE

§ Ensure service delivery by operatives is consistent with Halogen standards and requirements

SURVEILLANCE:

§ Identify risks, threats and service infractions through patrols and ensure speedy intervention/resolution

REPORTING:

§ Provide up to date information on assigned location. Report on guard activity, state of equipment and incidents.

TRAINING AND PROFESSIONAL DEVELIPEMENT:

Training to be based on required job competencies and Halogen Standard Operating Procedures for PS Halogen.

§ Communication Skills

§ Risk Assessment

§ Health and Safety

§ Supervisory Skills

§ Time Management

§ Report Writing and Record Keeping

§ Compliance Monitoring

§ Patrols (Foot and Mobile)

CONTINUOUS PROFESSIONAL DEVELOPEMENT

CPD should involve:

§ Refresher training/knowledge sharing sessions on core competency areas

§ Training and development activity in the competencies required for the next level role and career path in the organization

REQUIRED CERTIFICATION BASED ON JOB REQUIREMENTS

§ PSP (Physical Security Professional)

PROFESSIONAL MEMBERSHIP

§ Association of Licensed Private Security Practitioners of Nigeria (ALPSPN)

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