RECRUITMENT THROUGH WAVEJob Title: Sales Associate
Our client, a retail-focused consumer goods brand in Lagos, is seeking a proactive and customer-oriented Sales Associate to join their team. The ideal candidate will support both in-store and online sales operations, provide excellent customer service, and ensure a seamless and enjoyable shopping experience. The role requires a detail-oriented individual with a passion for retail, strong communication skills, and the ability to work both independently and collaboratively.
Salary: ₦150,000 Location: Lagos Working Terms: Full-time, On-site (Monday – Saturday)
RESPONSIBILITIES
- Greet and assist customers with product recommendations and in-store support
- Respond to customer inquiries and process online and in-person sales transactions
- Maintain product displays and ensure the store is clean, organized, and well-stocked
- Explain product features and help customers make informed purchasing decisions
- Handle customer complaints professionally and courteously
- Upsell and cross-sell products to maximize store revenue
- Monitor stock levels and coordinate shelf restocking
- Package and fulfill party pack and custom orders accurately
- Conduct inventory checks and report discrepancies
- Receive, unpack, and label new stock
- Support promotional events, seasonal campaigns, and in-store marketing efforts
- Stay informed on new product arrivals and offers
- Collaborate with team members to meet sales targets and improve operations
REQUIREMENTS
- Minimum of a diploma in Business Administration, Marketing, or a related field
- 1–2 years of experience in retail sales, customer service, or a related role
- Basic understanding of sales techniques and customer service best practices
- Proficient in operating POS systems and online order platforms
- Strong interpersonal, problem-solving, and communication skills
- Detail-oriented, organized, and reliable
- Ability to work in a fast-paced environment and adapt to change
- Experience with handling online customer service and financial transactions is an advantage
TO APPLY
Send your CV to: recruitments@waveacademies.org
Job Type: Full-time, Permanent Pay: ₦150,000 per month
Job Types: Full-time, Permanent
Pay: From ₦150,000.00 per month