Job Description
· Upload customers’ repayments via appropriate portals
· Monitor and compare expected repayments vs actual repayment and initiate follow up report and action as required
· Prepare daily, weekly, monthly reports comparing ratios of expected vs actual repayments and action taken to bridge perceived gap. This report could also be one-off, as business need arises.
· Prompt response to customers/colleagues request about repayments, overpayments, short payment or any other relevant requests.
· Set up customers’ repayments and cancelations
· Process customer’s refund
· Identify technical challenges with Remita and deductions setup responsible for loan default.
· Analyze technical challenges of overdue loans in preparation for monthly credit review.
· Review all revenue lines to ensure that all income due to the bank is earned.
· Daily review of settlement activities across all banking channels and payment options.
· Monthly review of interest income and fees to ascertain the accuracy of reporting income.
· Call over to monitor and examine transactions to prevent errors, fraud, and income leakage
· Other duties assigned by the Head of Risk.
Person Specification
· Minimum of 1-2 years as Revenue Assurance (Risk Unit) in a microfinance bank is essential
· Proven data analytics skills/experience is essential to have. Should be comfortable with excel, SQL, Power BI etc
· Experience working with remta and similar platforms, credit bureau, CBA is essential for the role
· Previous and proven usage of Microsoft office, accounting and core banking solutions is essential for the role holder
· Excellent verbal and written communication and presentation skills is required
· Candidate must possess the ability to work independently and part of a team, should be a self-starter
· Excellent analytical, strategic thinking, and problem-solving skills
Bachelor's degree in accounting, finance, or related field
Job Types: Full-time, Permanent
Application Question(s):
- Are you currently employed?
- What is your required notice period?
- Are you willing to operate in a hybrid work setting(Monday, Tuesday, Thursday onsite)?
- What is your salary expectation?
- Which of these align closest with your personal values? Excellence. Integrity. Humility. Professionalism. Empathy.
- Do you possess a minimum of 1-2 years work experience as Revenue Assurance in a bank, microfinance bank or finance organization (Risk Unit)?
- Do you have practical experience of data analytics using excel, Power BI or SQL?
- Do you have experience working with remita and similar platforms, credit bureau, and Core Banking Application?
- Are you willing to take up a hybrid mode full time job at this time?
Application Deadline: 21/09/2025