Revenue Assurance Assistant

Source MFB

Accounting, Auditing & Finance

About Us

Source Microfinance Bank is a fast-paced start-up Microfinance Bank, led by a group of talented, passionate, and skilled individuals who take the mission to re-invent banking using innovation and technology to provide high-quality service seriously. The goal is to empower generations by providing our customers with specific products and services to help them increase their net worth.

Role Overview

We are looking for an entry level Revenue Assurance Officer to join our dynamic team. This is a full-time hybrid role as a Revenue Assurance Officer located in Lagos with some remote work possible. The Revenue Assurance Officer will work closely with the risk department to ensure timely repayments of loans, high collection rate and a healthy credit portfolio.

Job Responsibilities

• Upload customers’ repayments via appropriate portals

• Monitor and compare expected repayments vs actual repayment and initiate follow up

report and action as required

• Prepare daily, weekly, monthly reports comparing ratios of expected vs actual

repayments and action taken to bridge perceived gap. This report could also be one-off,

as business need arises.

• Prompt response to customers/colleagues request about repayments, over-payments, short

payment or any other relevant requests.

• Set up customers’ repayments and cancellation.

• Process customer’s refund

• Identify technical challenges with Remita and deductions setup responsible for loan

default.

• Analyze technical challenges of overdue loans in preparation for monthly credit review.

• Review all revenue lines to ensure that all income due to the bank is earned.

• Daily review of settlement activities across all banking channels and payment options.

• Monthly review of interest income and fees to ascertain the accuracy of reporting

income.

• Call over to monitor and examine transactions to prevent errors, fraud, and income

leakage

• Other duties assigned by the Head of Risk.
  

Job Requirements

• Minimum of 1-2 years as Revenue Assurance (Risk Unit) is essential

• Proven data analytics skills/experience is essential to have. Should be comfortable with

excel, SQL, Power BI etc

• Experience working with remita and similar platforms, credit bureau, CBA is essential for

the role

• Previous and proven usage of Microsoft office, accounting and core banking solutions is

essential for the role holder

• Excellent verbal and written communication and presentation skills is required

• Candidate must possess the ability to work independently and part of a team, should be a

self-starter

• Excellent analytical, strategic thinking, and problem-solving skills

• Bachelor's degree in accounting, finance, or related field
  

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